Terms and Conditions

All sales by Rock-Tips, LLP (the “Company”) are expressly conditioned upon the terms and conditions set forth below. Any additional or different terms or conditions set forth in the purchase order of purchaser or in any similar communication are hereby objected to by the Company and shall not be binding nor effective unless assented to in writing by an authorized representative of the Company.

Minimum Order:There is no minimum order requirement for direct consumer purchases made via Rock-Tips.com (the official “Website”). The value of wholesale orders are subject to the requirements set forth on our wholesale purchase info form.

Delivery: Title to and risk of loss of all goods sold hereunder shall pass to purchaser upon their delivery, F.O.B. Kearsarge, New Hampshire, USA. Purchaser to be billed all freight costs and expenses.

Warranty: The Company warrants that all Rock-Tips, LLP products (the “Product”) will perform in reasonable accordance with the description and instructions featured on the Website and Rock-Tips package label. The Company agrees to replace any defects or errors in the Product for a period of twenty-one (30) days from the initial date of purchase from Rock-Tips.com website. All shipping costs incurred in shipping Product to the Company for warranty replacement will be borne by the purchaser.

The Company’s sole liability and the exclusive remedy shall be the replacement of the Product. The Company makes no additional representations or warranties, express or implied, regarding the Product and/or its use. By way of example, but not of limitation, the Company makes no representations or warranties of merchantability or fitness for a particular purpose.

THE COMPANY DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO THE PRODUCT.

Purchaser assumes the responsibility for the selection of the Product as being adequate for and appropriate for purchaser’s purposes.

IN NO EVENT WILL THE COMPANY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER ARISING OUT OF THE USE OF OR INABILITY TO USE THE PRODUCT, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The foregoing warranty extends to all purchasers or owners of the Product during the warranty period. The warranty does not extend to defects to (i) the Product resulting from abnormal use of the Product or use in any manner other than as specified in the Product’s operating manual, (ii) components or parts warrantied by another party, or (iii) parts which are subject to normal wear and tear, including, but not limited to, musical instruments, protective cases, pickups, electronics, tuning knobs, speakers, and amplifiers.

Returns:Let us know details on your return & Product bought specifically through Rock-Tips NH LLC may be returned within 30 days of original purchase for a full refund.